RBS, Natwest and Ulster Bank rocked by Friday morning outage

Alfred Osborne
September 21, 2018

"The issue has now been resolved and no customer will be left out of pocket as result of this".

This could mean the NatWest Online Banking Service is back up and running.

Commenting on the Barclays outage, Lev Lesokhin, SVP strategy & analytics at software vendor Cast, said United Kingdom banks seem to be unusually vulnerable to such glitches, which are often due to software failures.

RBS confirmed customers across its three consumer brands were affected by the outage.

They also faced problems in branches, where some systems were down and cash machines allowing people to withdraw larger amounts of money were not working.

Natwest online banking- Is online banking down? "Sorry and thanks for your patience", the bank tweeted earlier.

RBS said it has fixed problems which left frustrated customers locked out of their online and mobile accounts.

NatWest suffers online and mobile banking outage

United Kingdom bank customers have faced more misery as Royal Bank of Scotland became the latest lender to suffer problems with its mobile banking services, leaving millions without online access to their accounts.

There is now no time frame for when the NatWest Online and Mobile Banking service will be live again.

They are still replying with the same message to anyone asking for a status update.

RBS said it is working to fix problems with its online and mobile banking services on Friday, following similar outages on Thursday that hit Barclays (BARC.L), the Co-operative Bank (42TE.L) and fintech firm Cashplus.

There is now no firm time for when the service will be up and running. "You can still access your account through telephone banking or alternatively you can visit one of our ATMs".

For example, you can use the automated phone service for transfers, balances and statements.

Their Twitter account also suggests to "try logging into the service again".

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