Woolworths hit with technical outage, checkouts unable to process sales

Mae Love
April 16, 2018

The technical glitch hit about half of Woolworths' 995 Australian stores and attached BWS liquor outlets for about 30 minutes on Monday afternoon.

UPDATE 5PM: FRUSTRATED customers took to social media after being forced to abandon their groceries at Woolworths registers due to a national technical fault.

Woolworths has not yet confirmed the exact cause of the problems. Others said stores were being closed and that they were being turned away.

Woolworths has told News Corp Australia that an IT issue affected registers in about half of their stores this afternoon, but their system was back up online now.

A woman named Rose, from Hoppers Crossing in Melbourne, told 3AW customers were offered lollies as they were asked to leave.

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"The registers are now coming back online in our stores. We apologise for the inconvenience this caused our customers".

Woolworths is Australia's largest supermarket chain, with close to 1000 stores.

Shortly after 4pm, the issue began affecting all registers across the country.

The supermarket giant has taken to Twitter to confirm the IT issue has since been resolved.

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