Millennial railcard chaos as site crashes on day one

Mae Love
March 14, 2018

10,000 were released this morning, and we're all so desperate for the deals the website crashed.

Competition is fierce; an estimated five million British people are eligible for the 26-30 Railcard, which means there is only one for every 500 people in the 26-30 cohort.

A statement released on the National Railcards official Twitter account said: "We've had an unprecedented number of people visiting our site for the 26-30 Railcard".

The limited number of railcards are being made available as part of a trial which is created to assess the take-up of cards and the impact they have on revenue and passenger numbers.

However, people trying to buy the national railcard today have experienced problems doing so as the website keeps crashing.

Many passengers took to social media to express their frustration at being unable to use the website selling the cards. "Sort out your website to make it fair!' Others said it's worse than 'waiting in the Ticketmaster queue".

You may have a struggle on your hands - within minutes of the 10,000 available railcards going on sale at 7am this morning, the website was struggling to cope with demand.

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Meanwhile, Tom Drury, from London, wrote: "The launch of the new railcard is a shambles".

They will cost £30 and be valid for a year, and will be digital, kept on an app on the user's phone rather than as a physical card in a wallet.

The card has to be bought online as it is only available as a digital ticket.

Tuesday's nationwide launch follows a trial across the Greater Anglia network, during which another 10,000 railcards were sold. A £12 minimum fare will also apply for journeys starting between 4.30am and 10am Monday to Friday, excluding advance fares.

If you are aged 30 at the time that the Railcard is purchased, you may still travel at the discounted fare throughout the validity period of the Railcard, even if you become 31 years old during that time.

"Research being gathered as part of the 26-30 Railcard trial is being used to inform discussions with the Government about a national roll-out, and to develop new products that make leisure travel easier and better value for customers".

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