Capital One says account errors are resolved

Mae Love
January 14, 2018

Updated Jan. 4: Revised to reflect that Capital One has resolved the problem. We are working to resolve as quickly as possible and apologize for this inconvenience. If your balance still looks off, give us a call for a full review or login & tap our Chat Team.

Attention Capital One users: You may want to check your balance.

While Capital One only addressed issues with debit card purchases, some customers said on Twitter that they were experiencing similar issues with savings accounts and credit card accounts.

Customers of Capital One bank might think they are seeing double, or in some cases triple, as the same transaction is being subtracted from their accounts multiple times.

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"All hands are on deck working on a fix", read the company's tweet, which added "customers won't be responsible for any fees due to this issue".

There has been no estimated time given for a fix.

Check back for more.

This is the second high profile glitch for the company in recent weeks, as its online banking was unexpectedly down for the better part of a day in December.

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